FAQs

How can I get in touch with Teabellies?

If you have a question, feedback, or just want to share your tea-time photos or tea based recipes for a chance to win our Goodie Bag Draw, we'd love to hear from you.  

email: hello@teabellies.co.uk
tel (UK): 02920 099 200
tel (Overseas): +44(0)292 099 200

Do you ship outside the UK? 

Absolutely! While we're based in the UK, we happily serve customers in the UK, Canada, and the US. For delivery outside these areas, please get in touch at hello@teabellies.co.uk.  For details of our charges visit our Delivery Information and Charges page.

Can I return or exchange my purchase?

We want you to be thrilled with your Teabellies experience. If, for any reason, you're not satisfied, please check our Easy Returns Policy on our website or contact our friendly customer support team. We're here to help!

Is Teabellies committed to sustainability?

Yes, indeed.  From the selection of our teaware and teas to the packaging of our products, we strive to make choices that contribute to a better future. Explore our Sustainability page to learn more about our initiatives.

Are there any promotions or discounts available?

We occasionally run special offers to make your tea-time even more enjoyable.  Keep an eye on our website and social media channels for the latest updates on promotions and discounts. Or sign up to receive our occasional emails for advance notifications of sales, exclusive offers and upcoming special collections.  

Where does Teabellies source its teas?

Our teas are sourced from artisans across the world.  We ensure a blend of quality and flavour. We also prioritise partnerships with those who share our commitment to a sustainable future.